This notice applies to axiomfreightusa.com, quote and account-access forms, and approved customer accounts reached from this website. It explains how Axiom handles freight requests, account access, shipment documents and essential browser storage.
Information you provide
Quote and access requests may include company and contact details, shipment facts, and notes. In a signed-in customer account, authorized users may upload BOLs, invoices, PODs, quotes or rate confirmations, and supporting shipment files. Do not upload passwords, full bank details, payment-card data, government identification numbers, or other credentials.
Technical information
Axiom's hosting and security providers may receive standard technical information such as an IP address, browser or device type, request time, error information and security logs. This information supports site delivery, troubleshooting, abuse prevention and security.
Cookies and local storage
The language selector saves your choice in the browser. Sign in uses essential browser storage to keep the account session active. The quote request form may save only permitted shipment draft fields for the signed-in user and company. The draft expires 24 hours after its last save and is cleared when account access is paused or the signed-in account changes. Files are never saved in that browser draft and must be selected again for upload. The public site does not load advertising pixels or third-party analytics.
Customer files and security review
Customer files are stored with the signed-in company and are not shown in another customer's account. Access requires the user to sign in to the assigned company account. New uploads are held for a security check before Axiom opens them for freight review.
How information is used
Information is used to review and respond to quote or access requests, provide approved customer accounts, review shipment documents, maintain records tied to freight activity, prevent fraud or misuse, improve service reliability, and meet applicable legal obligations.
Approved service providers and disclosures
Axiom and approved hosting, communications, security, and freight-service providers may handle information only as needed to support the service you request. Axiom does not sell personal information or share it for cross-context behavioral advertising. Information may also be disclosed when required by law or needed to protect rights, safety, and service integrity.
Retention and security
Retention depends on the requested service and account relationship, legal and recordkeeping requirements, dispute support, fraud prevention, and security needs. Axiom uses safeguards appropriate to the information, but no internet service can guarantee absolute security.
Access, correction, and deletion
You may ask to access, correct, or delete certain personal information. Before acting, Axiom verifies the requester's identity and authority to act for the organization, then evaluates the request under applicable law. Some records may need to be retained for legal, dispute, security, or recordkeeping purposes.
How to make a request
Email admin@axiomfreightusa.com from the work address connected to your company account when possible, and include your name, organization, and the access, correction, or deletion requested. Axiom may ask for additional information only to verify identity and authority.